Microsoft Dynamics 365

A powerful suite of CRM apps to drive value for your customers and employees.

The new Microsoft Dynamics CRM lets you choose the right combination of cloud apps that work seamlessly together to solve business problems and drive value. From Sales and Marketing to Operations and Field Service, the intelligent apps work together to meet the needs of your business.

Dynamics CRM improves your productivity with purpose-built intelligent and adaptable apps for optimized customer relationships and business decision-making.

Choose from three Dynamics CRM plans to find the right fit for your needs.

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Sales

Turn relationships into revenue by bringing digital intelligence into every deal.

Customer service

Earn customers for life with a personalized experience and world-class service across every channel.

Marketing

Unify your sales and marketing to connect customer experiences at every interaction with Adobe Marketing Cloud.

Field service

Master the service call with smarter capabilities—from optimized scheduling to predictive maintenance.

Project Service Automation

Profit from your projects by bringing people, processes, and automation technology together.

Operations

Increase visibility and control by bringing your processes together with a configurable, easy-to-use solution.

Customer Insights

Deliver a personalized experience using relevant insights on how to best serve your customers.

Retail

Deliver an immersive shopping experience by optimizing retail operations with intelligent insights.